Summary

The Director Projects is responsible for managing the project team and ensuring all projects are meeting customer expectations as well as project sales goals. Develop processes and strategies, ensure operational compliance, manage relationships with customers and vendors, and assume responsibility for overall project execution. Manages more than one project house group or a large project house. 

What You’ll Do

• Implement and execute the project team processes, strategies, and goals. Ensure project team processes and goals are being met 
• Coordinate and develop relationships with customers, strategic suppliers, vendors, and key customers 
• Drive compliance to assure customer requirements are fulfilled 
• Provide leadership, motivation, direction, and training to project team personnel. Foster teamwork and encourage collaboration among team members and between teams 
• Monitor project execution to ensure budget guidelines and deadlines are being met 
• Ensure the team is coordinating on all sales, quotes, bids, project requests, and documentation requirements 
• Ensure analysis and recommendations to the customer on project phases, milestones, and overall progress of the project implementation are complete 
• Work with credit department to increase customer lines of credit for projects 
• Introduce new and/or additional products and services to enhance the client’s business usage while meeting the client’s business needs 
• Work with branch personnel and vendor representatives to identify new potential stocking items 
• Other duties as assigned 

The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.

What You’ll Need

• High School or GED    
• Bachelor's Degree or Equivalent    preferred
• 10 years related project management or customer service experience 
• Prior management experience 
• Outside sales experience preferred 
• Electrical distribution industry experience preferred 

Knowledge, Skills & Abilities

• Ability to effectively communicate with customers and peers 
• Must possess an entrepreneurial spirit, be self-motivated, and enthusiastic about business 
• Knowledge of Microsoft Outlook, Word, Excel, and Power Point 
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists 
• Ability to interpret a variety of instructions furnished in written, oral or schedule form 
• Ability to multi-task and prioritize job projects and requirements 
• Must be detail oriented and possess excellent organizational, time management skills, and customer services skills 
• Must be analytical with the ability to problem solve 

Working Conditions and Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Environment

• Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold    Occasionally – up to 20%
• Travels to offsite locations - Occasionally – up to 20%

Physical Demands

• Sit: Must be able to remain in a stationary position - Constantly – at least 51%
• Walk: Must be able to move about inside/outside office or work location - Frequently – 21% to 50%
• Use hands to finger, handle or feel: Operates a computer and other office machinery - Constantly – at least 51%
• Stoop, kneel, crouch, or crawl: Must be able to position ones self to maintain computers in the lab, including under desks and in the server closet - Occasionally – up to 20%
• Climb or balance: Must be able to ascend/descend on a ladder - Occasionally – up to 20%
• Talk, hear, taste, smell: Must be able to use senses to; effectively communicate with co-workers and clients and detect hazardous conditions - Constantly – at least 51%

Weight and Force

• Lift up to 25 pounds - Occasionally – up to 20%

“Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.”