Share this Job

As our world changes rapidly around us in the years to come, one thing we can be sure of is that it will be powered by electricity. We have a great company, selling electrical products, control systems and software that serve homes, buildings and industry. It is a wonderful place for creative, energetic people to build careers in our supply chain, branches, and advisory teams.

Thank you for giving us a look.


We are seeking an Automation Specialist for Rexel Automation - Central Maryland in Hagerstown area.   


Summary of Key Responsibilities:

  • Become subject matter expert in the assigned business segment
  • Develop deep and broad specific customer knowledge so as to be able to develop individualized business development plans
  • Assists sales staff and customers with product selection and questions
  • Answer phone calls from customers and assists with resolving their issues
  • Support web-based customers and assist with orders/inquiries
  • Provide internal feedback and support in updating the website
  • Provide product training support and expertise to both customers and other internal stakeholders
  • Other duties as requested.




  • Ability to work with Project managers, the Operations teams and Inside/Outside Salesforce. 
  • Ability to set priorities and meet deadlines.
  • Ability to work with vendors.




  • Previous experience with customer service
  • Good  communication skills/phone etiquette
  • Ability to multi-task
  • Customer service mindset
  • Problem-solving skills
  • Ability to leverage the entire organization to achieve results
  • A desire to learn and become an expert in their field
  • Self-motivated
  • Computer-savvy and high comfort level with technology
  • Must be able to be successful and productive in a fast-paced environment



Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to or call 888-739-3547 to let us know the nature of your request.

Automation Specialist

Rexel Automation
Branch Field Sales
Automation/Energy Solutions