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As our world changes rapidly around us in the years to come, one thing we can be sure of is that it will be powered by electricity. We have a great company, selling electrical products, control systems and software that serve homes, buildings and industry. It is a wonderful place for creative, energetic people to build careers in our supply chain, branches, and advisory teams.

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We are seeking an Industrial Field Service Technician to join our Rexel Automation team in Bossier City, LA!

 

The location can be in a number of locations: LA or AR (Alexandria, Bossier City, Crossett, El Dorado, Shreveport, West Monroe).

 

DESCRIPTION OF THE ROLE:

 

The Industrial Field Service Technician is responsible for providing on-site services that support manufacturing operations. Specific services include: evaluating and documenting customer installed hardware/software/network equipment, evaluating customer storeroom inventory and its ability to properly support the installed base of equipment, and to evaluate customer safety compliance.  Additional electrical services may be performed depending on candidates experience and capabilities including basic legacy automation equipment replacement, power equipment configuration and startup, and basic electrical wiring.

 

POSITION SUMMARY:

 

Technical

  • Analyze and assess documented procedures on-site at customer facilities.
  • Perform onsite collection of the current installed base of automation equipment, through facility walk through and use of data collection tools in the industrial manufacturing environment.
  • Perform onsite collection of arch flash and lockout tag out policy/procedure/compliance information to assess current practices and make recommendations for updates and improvements.
  • Perform onsite assessment of customer store room assets.
  • Demonstrate core competency around Rockwell Automation products and associated manufacturing technology.
  • Make decisions and judgment calls based on industry experience and best practices.
  • Ability to work without direct supervision or approval.
  • Exhibit self-motivation and ability to work independently.

Commercial

  • Act as a professional representative of Rexel Automation while performing services at customer locations.
  • Develop relationships with key customer stakeholders by demonstrating competency and trustworthiness.
  • Assist in the presentation of findings to technical and non-technical audiences.
  • Articulate the value of modernization and compliance services to customers during the lifecycle of the engagement.
  • Work with customers to determine customer problems, needs, and goals, thereby identifying opportunities for product and services that may be outside of the scope of the original engagement.
  • Document work activities in an appropriate, professional report format.
  • Assist in the creation and development of clarifications and resolutions of customer issues.
  • Make decisions and judgment calls based on industry experience and best practices.
  • Ability to work without direct supervision or approval.
  • Exhibit self-motivation and ability to work independently.

 

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

  • Associate of Science Technology degree, or equivalent technological training (e.g. technological training received while serving in the military, or equivalent industry training).
  • Understanding of safe work practices in an industrial environment including, but not limited to, following safe work practices which may include utilization of personal protective equipment as required.
  • Demonstrate interpersonal communications, organizational and written/verbal communication skills.
  • Demonstrate the ability to learn quickly and adapt to changing demands.
  • Hands-on experience with commercially available technology such as Microsoft Office.
  • Exposure and knowledge of Industrial Control Systems including PLC, HMI/SCADA, plant historian, motor control, motion control, etc. technology and applications (Rockwell or comparable platforms)

 

ADDITIONAL PREFERRED, BUT NOT REQUIRED QUALIFICATIONS:

  • Two or more years’ hands-on experience working in an industrial manufacturing environment (electrical wiring, power systems, automation controllers)
  • Exposure to industrial Lockout Tag Out standards and best practices
  • Exposure to industrial Arch Flash standards and best practices

 

TRAVEL REQUIREMENTS

  • Flexibility for daily travel 75% - 90% is required and within LA or AR
  • Occasional overnight travel required for training and business meetings

 


 



Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to staffing@rexelusa.com or call 888-739-3547 to let us know the nature of your request.

Industrial Field Service Technician

93767
Bossier City
Rexel Automation
Branch Support Staff
Automation/Energy Solutions