The position of Sale Trainee will be based out of our Jacksonville, FL Location!

Summary

The Sales Trainee is responsible for completing the Sales Trainee orientation program that covers all aspects of business sales within a comprehensive and progressive timeframe. This includes learning the company products and services, gaining familiarity with branch operations, building high quality relationships with new and existing customers, and learning how to generate profitable sales. Trainees will gain practical hands-on experience as well as learn the Company’s mission, vision, culture, and values. Upon successful completion of all workplace assignments, the trainee will be able to apply for a sales role within the company.

What You’ll Do

• Complete the Sales Trainee orientation program with emphasis in the areas of product knowledge, warehouse operations, customer service, sales, and marketing support 
• Will gain knowledge of all aspects of the sales process including but not limited to outside sales, inside sales, counter sales, project management, etc.
• Become proficient in answering customer inquiries regarding product needs and processing orders
• Generate quotes and prices, give delivery specifications and payment terms, and offer substitute products where appropriate
• Learn to build and maintain customer relationships and provide excellent customer service, be responsive to requests for information, and establish priorities for processing transactions to support sales
• Learn and ensure completion of operational documents and reports such as counter sales reports, shipping documents, tickets, price sheets, and catalogues
• Learn and become proficient in the computer tools and systems used in day-to-day operations
• Works “hands on” in a rotation of various roles within a branch, warehouse, project house, etc. to understand operations and logistics of the materials flow and sales
• May travel on sales calls to shadow
• Perform other duties as assigned

The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.
 

What You’ll Need

• High School or GED    
• 1+ years of customer service, sales, or related experience

Knowledge, Skills & Abilities

• Intermediate skills with Microsoft Office (Excel, Access, Word, PowerPoint, and Outlook) 
• Basic analytical skills 
• Excellent attention to detail 
• Ability to work well in a team environment 
• Good communication skills with team, team leaders, and customers 
• Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents 
• Ability to respond to common inquiries or questions from customers or members of the business community 

Working Conditions and Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Environment

• Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally – up to 20%
• Exposed to electrical hazards; risk of electrical shock - Occasionally – up to 20%
• Handles or works with potentially dangerous equipment - Occasionally – up to 20%
• Travels to offsite locations - Occasionally – up to 20%

Physical Demands

• Sit: Must be able to remain in a stationary position    Occasionally – up to 20%
• Walk: Must be able to move about inside/outside office or work location    Occasionally – up to 20%
• Use hands to finger, handle, or feel: Operates a computer and other office machinery    Constantly – at least 51%
• Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position ones self to maintain computers in the lab/under desks/ in server closet    Occasionally – up to 20%
• Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment    Occasionally – up to 20%
• Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions    Frequently – 21% to 50%

Weight and Force

• Lift up to 10 pounds - Constantly – at least 51%
• Lift up to 25 pounds - Frequently – 21% to 50%
• Lift up to 50 pounds - Occasionally – up to 20%
• Lift up to 75 pounds - Occasionally – up to 20%

“Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.”