Branch Assistant
Rexel UK, are looking for a Branch Assistant to join our long-standing Denmans Thetford Branch, Working Monday to Friday, 07:30 - 17:00.
As a Branch Assistant, you will be supporting across the team with carrying out Customer support, Warehouse & Driving duties, from serving customers on the Trade Counter, taking phone calls about stock availability, Quotes or Orders, to picking & packing customer orders ready for collection or delivery out. As part of the role, you will be expected to cover deliveries out to our customers, where you will be un-loading them and ensuring all delivery paperwork is complete, this duty is shared across the team.
Ideally, you will come from a Retail or Customer Service background, with the ability to support in sales activities and ensure a great service is provided for every single customer.
The Benefits of a Career with Rexel:
- 33 days annual leave (including bank holidays) + Birthday Day off after 1 years’ service
- Contributory pension scheme and life assurance
- Extensive Learning and Development opportunities from day one
- Your Wellbeing: Enhanced family leave benefits, Buy and Sell annual leave, 24/7 Free virtual GP service and Mental Health First Aiders available to support you
- Staff discount on our webshop
What we are looking for you to have to be a Branch Assistant:
- Customer Service: Experience working in a customer facing role, and able to demonstrate great service provided for repeat business,
- Delivery Driving: Must be happy to support in delivery duties, Hold a UK Licence, with no more than 3 points and be over the age of 21 years old (Insurance purposes)
- Communication: The ability to ask questions and provide information effectively across different stakeholders e.g. Colleagues, customers & Suppliers.
- Stock Management: Experience from a Retail or wholesale stock environment, with proven ability to pick & Pack orders or to book in and organise goods in to store/branch
At Rexel, we welcome people from all backgrounds with diverse perspectives and experiences.
Our goal is to create a workplace where everyone feels respected and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.